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  • It’s time to ho-ho-hone your customer experience for the holidays

    Posted 11/01/2019 by Wendy Thacker
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      Although the holiday season often is called the “most wonderful time of the year,” the truth is it can bring stress along with the fruitcake and festivities. From delayed flights and lost baggage, to the mad dash of people swarming the stores, to the unexpected kitchen injuries that can occur when there actually are too many cooks in the kitchen—the tension can mount. As you begin preparing your holiday to-do list, find out how the travel, retail, and healthcare industri...

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  • Jay on the Farm

    Posted 10/21/2019 by Jason Weidman
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    Jay Bradley, President of Intelisys, a ScanSource company, discusses partner relationships, business growth, taking risks, and channel opportunity...all from his farm in Sonoma, California.

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  • The Cloud Rolls in for Channel Connect 2019

    Posted 09/19/2019 by Jay Bradley, President, Intelisys, a ScanSource Company
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    They say there’s no time like the present, and never has that statement been truer than when looking at the unparalleled opportunity for agents in the channel – specifically in relation to the cloud. From increased scalability to enhanced security and agility, it’s no secret that the cloud is becoming the new norm. In fact, the cloud is the very foundation on which emerging technologies such as AI, machine learning and IoT are built. With Channel Connect just around the corner, I’m excited to share exactly why the cloud industry is booming, and why our partners and their customers are well-positioned to reap the benefits.

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  • How Mobility is Radically Changing Healthcare

    Posted 09/12/2019 by Nell Alverson
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    Healthcare risks are frightening. A baby is misidentified at birth, or when being discharged from the hospital to go home. A patient is given the wrong medication, and has an allergic reaction. A message doesn’t get from the medical staff to a doctor in sufficient time to deal with an emergency. These are only three of the risks that can be reduced in—or even eliminated from— today’s healthcare settings, simply by using the right barcode scanner. But how do you choose the right scanner for your customer? Looking at how they’ll be employed is a good place to start.

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  • How Technology is Revolutionizing the Retail Space

    Posted 06/17/2019 by Brenda McCurry
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    In a recent survey ScanSource conducted of SMB retailers across various business verticals, 96 percent of owner/operators said they are in charge of determining the investments their businesses must make, and 84 percent said they like trying new things for their business. SMB retailers know they are competing with big-box stores and online empires, and they look to deliver outstanding customer service in order to gain repeat business. While we have seen a rise in e-commerce over the last decade, many consumers agree that shopping in a brick and mortar store is still necessary. An online shopping experience most notably lacks one thing: the unparalleled customer experience that can be created in-store.

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