How Technology is Revolutionizing the Retail Space

Posted 06/17/2019 by Brenda McCurry

1906-blog-hero-tech-revoutionizing-retail

In a recent survey ScanSource conducted of SMB retailers across various business verticals, 96 percent of owner/operators said they are in charge of determining the investments their businesses must make, and 84 percent said they like trying new things for their business. SMB retailers know they are competing with big-box stores and online empires, and they look to deliver outstanding customer service in order to gain repeat business. While we have seen a rise in e-commerce over the last decade, many consumers agree that shopping in a brick and mortar store is still necessary. An online shopping experience most notably lacks one thing: the unparalleled customer experience that can be created in-store.

The Hospitality Industry of Tomorrow

Posted 05/06/2019 by Brenda McCurry

1905-blog-hero-hospitality-industry-of-tomorrow

It’s no secret that the hospitality industry is booming. Valued at nearly $10 trillion, the industry employs one in eight Americans, and within five years, a jaw-dropping 10 percent of the planet’s population may be employed by the industry. So, what does that mean for resellers? In short: enormous potential. From advanced near field communications technology and scannable payments to a plethora of IoT-enabled devices, the channel is sitting atop a figurative goldmine, as long as they have the tools – and the network connectivity – to mine it.

How to Prepare for the Rising Prominence of Working Remotely

Posted 02/14/2019 by Brian Cuppett

The number of U.S. employees who work remotely is on the rise, largely due to advancements and improvements in unified communications (UC) systems. In fact, a 2016 Gallup survey found 43% of respondents worked from home at least once in the last year, and the U.S. Employee Workforce report cited a 115% increase since 2005 in the number of workers who worked from home at least half of the time. So, why the rise in popularity? It turns out that the ability to work remotely benefits not only employees, but the company, too. That’s why having a discussion with your partners about the implications of working remotely represents an investment in their business and in their human capital.

How to Talk to Your Customers About When to Upgrade

Posted 12/14/2018 by Brian Cuppett

As technology advances at an exponential rate, it is easier than ever for businesses to fall behind on the technology needed to operate efficiently and effectively. From faster communication to vastly improved security, newer technology can lead to higher returns, increased productivity, and peace of mind. It’s crucial that resellers have regular discussions about upgrades with their customers. These conversations should be rooted in understanding their business objectives so that you can ensure your customers have the most innovative, up-to-date technologies in place to most effectively run, grow and scale their business.

ScanSource CTO Shares IoT Predictions for 2018

Posted 01/17/2018 by Jennifer Clark

ScanSource Chief Technology Officer Greg Dixon shared his predictions with Channel Executives magazine to discuss where the Internet of Things, or IoT as it’s more fondly called, is heading into 2018.

How Technology is Revolutionizing the Retail Space

The Hospitality Industry of Tomorrow

How to Prepare for the Rising Prominence of Working Remotely

How to Talk to Your Customers About When to Upgrade

ScanSource CTO Shares IoT Predictions for 2018

Categories

Share: