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  • The Top Three Ways to Create an Excellent Customer Experience Strategy

    Posted 03/13/2020 by Ian Thompson
    Voice Solutions

    Customer experience (or CX) is a buzz word that has taken over the industry in the last couple years. And heads up - it is here to stay. This is something your business NEEDS to focus on in 2020 and beyond. So let’s break it down. We know every business is focused on providing excellent customer service to their customers. Because most businesses are already pros at providing customer service, it’s easy to use the same theory as the basis for crafting your customer experience strategy. Customer experience is all about how you can take that service to the next level - and truly offer an extraordinary experience to your customers as they complete the purchase journey.

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  • How to Generate Leads from Your Events

    Posted 02/18/2020 by Ian Thompson
    202002-blog-hero-cisco_generate_leads_from_events

    It’s safe to assume we all know the benefits of attending events like trade shows, or hosting customer events at exciting venues. Events are a great way to put your brand in front of potential customers and network with industry professionals. But an event often is only as good as the follow-up plan that goes with it. Sounds simple, but post-event nurturing of leads can be the most challenging part of hosting a successful event.

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  • Evolution of Tablets in the Workplace

    Posted 09/01/2019 by Kristin Hill
    1908-blog-hero-evolution_of_tablets_in_workplace

    When you consider all of its attributes, it’s no surprise the tablet is increasingly finding itself the star of modern workplace solutions. First of all, you just can’t beat the price. The simple tablet easily takes the place of expensive and cumbersome electronic hardware such as CPUs, laptops, scanners, and cameras (just to name a few); plus, updating software is as easy as downloading an app. And who could forget the tablet’s environmentally-friendly attributes—such as turning media like paper and ink into extraneous supplies? But perhaps it’s the fact that it can go wherever the user goes, instantly transporting information with the tap of a finger that makes the tablet the ultimate champion in workplace solutions. In fact, the only challenge a tablet seems to have is how tough you can make it and still enjoy its long list of conveniences.

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  • River Walking and Talking POS industry Trends at RSPA RetailNOW 2019

    Posted 08/15/2019 by ScanSource
    ScanSource's expert team at RetailNOW 2019

    The ScanSource team recently journeyed to sunny, beautiful (and hot) San Antonio, Texas for what was an action-packed four days spent at RSPA’s RetailNOW 2019. The show was loaded with great keynote presentations from RSPA’s leadership, education sessions from industry experts, and several networking receptions, providing ample opportunity for attendees to not only talk business and solutions, but to learn about the latest trends in the POS and payments industry and catch up with industry peers.

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  • Putting our Partners on the Fast Track

    Posted 07/12/2019 by ScanSource
    1907-blog-hero-partners_on_the_fast_track

    During ScanSource’s recent 2019 Partner Summit in Indianapolis, our team held several Fast Track Sessions, each highlighting a different trending channel topic presented by industry experts. In case you missed it, we wanted to share highlights from a few of these sessions.

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