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  • The ins and outs of working from home

    Posted 03/24/2020 by Ansley Hoke, Sr. Vice President, Marketing NA, ScanSource
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    With more people working from home than ever before, there are growing concerns about work continuity and productivity. As a society, we’re accustomed to 8-to-5 workdays in offices with designated seats. But, because of environmental factors and travel restrictions, many companies are asking employees to work remotely. With this sudden shift, many managers are concerned about engagement, and companies quickly are aligning their technology resources and changing the way work is done—to keep their businesses running smoothly and efficiently while also keeping their teams engaged.

    Here are 10 valuable tips to help ease your business, and your employees, through this work-from-home transition:

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  • A Message from ScanSource Chairman and CEO Mike Baur regarding COVID-19

    Posted 03/18/2020 by Mike Baur
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    Dear Partner, With all the news and concern surrounding the coronavirus pandemic and its market impact, we wanted to reach out and share our thoughts and plans.

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  • Voice Guided Solutions Increase Accuracy and Efficiency

    Posted 03/05/2020 by Brenda McCurry
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    From a consumer’s perspective, there are few things more disappointing than opening a package only to find out it’s the wrong product. The buyer is left inconvenienced and empty handed, while the company also takes a hit, and is stuck paying for returns or exchanges. Voice guided solutions, however, ensure that any room for error is virtually eliminated. By notifying the DC worker that they have selected the wrong product, the employee is allowed the opportunity to correct their mistake before the shipment leaves the center. After a major healthcare provider implemented this new system, it saw a 50 percent reduction in errors, improving the accuracy to over 99.99 percent.

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  • Happy Customers Means More Tech

    Posted 02/28/2020 by ScanSource
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    Technology is changing the way every industry does business. In retail, technology is helping create a frictionless shopping experience. Why? Consumers are demanding it. For example, this week Amazon opened its first full-sized grocery store based on the success of its cashierless Amazon Go convenience stores. Yes, cashierless. While this may seem like a headline-making publicity stunt, it’s not. In addition to pushing the boundaries of what we consider possible in retail logistics, they’re pushing hard to implement technology to meet consumer demands. And smart retailers are taking notice.

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  • How Technology is Improving the Employee Experience (EX)

    Posted 02/03/2020 by John Harvey
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    Running a successful business isn’t just about attracting and hiring your industry’s top talent; it’s about ensuring that your employees, once hired, are bringing the best versions of themselves to work each day. From offering workers opportunities to improve their wellness, to ensuring their daily safety and enabling seamless remote work capabilities, there are dozens of ways that companies can enhance the overall employee experience.

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